Atrius Health is committed to accessible communication about their care for all our patients and their families. When a patient can communicate in a language most familiar to them, they can better participate in their care and manage their health.

We are therefore pleased to provide interpreter services for non-English-speaking, deaf, and hard-of-hearing patients.

We encourage all patients to indicate their language or interpreter needs through MyHealth Online or at the time of scheduling an appointment. Our electronic scheduling and medical records systems will identify the need for an interpreter, and our interpreter services staff will ensure that you have an interpreter for your visit in your primary or native language. We provide interpreter services free of charge.

Our Language Interpreter Services

Phone Interpreting

Atrius Health primarily uses Over-the-Phone (OPI) Interpreting and offers audio interpreters in 240+ languages.

Video Interpreting

American Sign Language (ASL) and British Sign Language (BSL) interpreters are available 24/7 for our deaf and hard-of-hearing patients, as well as interpreters in 40+ other common languages.

In-person interpreting

We offer in-person interpreters for specific medical procedures requiring consent, such as colonoscopies, cardiac testing, and advanced imaging tests (MRI, CT, etc.).

In-person American Sign Language

With advance notice, Atrius Health can also offer in-person ASL, CDI, and tactile interpreters for patients who are deaf and hard of hearing through the Massachusetts Commission for the Deaf and Hard of Hearing (MCDHH).